Legal

Privacy Policy

Last updated: 24 September 2026

This Privacy Policy explains how Langner Europa Ltd., trading as Langner & Co. ("Langner & Co.", "we", "us" or "our"), collects, uses, stores and protects personal information when you visit our website, contact us, subscribe to our communications or use our accounting and financial services.

We take the privacy and security of personal information seriously and process personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018 where applicable, and relevant European data protection requirements.

1. Who We Are

The data controller responsible for personal information processed through this website and in connection with our services is:

Langner Europa Ltd.
Trading as Langner & Co.

Registered address:
ul. Pszczyńska 1
40-479 Katowice
Poland

UK business address:
63 Poland Street
London
W1F 8QD
United Kingdom

Email: info@langnerandco.com
Telephone: +44 7731 734838

2. Personal Information We May Collect

Depending on how you interact with us, we may collect and process information including:

Your name and contact details.
Business name, job title and business contact information.
Telephone number and email address.
Information submitted through contact forms or enquiries.
Information provided when requesting a consultation or finance health check.
Information required to provide accounting, bookkeeping, reporting or financial support.
Financial, accounting, transactional and business records provided by clients.
Communications between you and Langner & Co.
Newsletter and marketing preferences.
Website usage, device, browser and technical information.
IP address and related online identifiers where permitted by law.
Information associated with access to any client portal or restricted client area we provide.

3. How We Collect Personal Information

We may collect information directly from you when you contact us, complete a form, subscribe to a newsletter, become a client, communicate with our team or provide information required for us to perform our services.

We may also collect certain technical and usage information automatically through cookies and similar technologies, subject to your consent where consent is required.

4. How We Use Your Information

We may use personal information for the following purposes:

To respond to enquiries and requests for information.
To assess how we may support your business.
To provide accounting, bookkeeping and financial services.
To communicate with clients and prospective clients.
To manage client relationships and service delivery.
To prepare reports, accounts, financial information and related work.
To maintain appropriate business and accounting records.
To operate and improve our website and services.
To monitor website performance and usage.
To protect our website against spam, abuse and security threats.
To send newsletters, updates and marketing communications where permitted.
To comply with legal, regulatory, tax, accounting and professional obligations.
To establish, exercise or defend legal claims.

5. Lawful Bases for Processing

Under applicable data protection law, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on:

Contract – where processing is necessary to provide services requested by you or to take steps before entering into an engagement.
Legal obligation – where we are required to process or retain information to comply with applicable legal, tax, accounting or regulatory requirements.
Legitimate interests – where processing is reasonably necessary for the operation, administration, security and development of our business, provided that your rights and interests do not override those interests.
Consent – where you have actively agreed to processing, including certain cookies, analytics or marketing activities.

Where we rely on consent, you may withdraw that consent at any time.

6. Contact Forms

When you submit an enquiry through a form on our website, we use the information you provide to respond to your request and communicate with you about our services.

Contact-form information stored within our WordPress website is normally retained for no longer than 60 days, unless it becomes part of an ongoing client relationship, is required for a legitimate business purpose, or must be retained for legal or regulatory reasons.

7. Accounting and Cloud Software

In providing accounting and financial services, we may use reputable third-party cloud accounting and business platforms, including:

Xero.
QuickBooks.
Sage.

Where personal information is processed through these systems, the relevant provider may process information on our behalf or otherwise in accordance with its own legal and contractual obligations.

8. Website Analytics and Performance

Subject to your cookie preferences and where required your consent, we may use analytics and website-performance tools to understand how visitors use our website, identify technical issues and improve our services.

These technologies may include services such as:

Google Analytics.
Microsoft Clarity.
Other comparable analytics and website-performance technologies that we may use from time to time.

Analytics technologies may process information such as browser type, device information, pages viewed, approximate location derived from technical information, referring pages, interactions with the website and IP-related information.

Where consent is legally required, non-essential analytics technologies are not intended to operate until the appropriate consent has been given.

9. Advertising and Marketing Technologies

We may use online advertising and marketing technologies, including services associated with Google Ads and Meta, where appropriate.

Such technologies may be used to measure the effectiveness of advertising campaigns, understand interactions with our website and, where permitted, deliver or improve relevant advertising.

Advertising and marketing cookies or similar technologies will be subject to the consent choices presented through our cookie consent system where required by law.

10. Cookies

Our website uses cookies and similar technologies. Some are necessary for the website to function correctly, while others may be used for statistics, preferences, functionality or marketing.

Where required, non-essential cookies are used only after you have made an appropriate choice through our consent banner.

You can find further information about the cookies and services used on this website in our Cookie Policy .

11. Spam and Security Protection

We may use technologies such as Google reCAPTCHA, hCaptcha or comparable anti-spam and security services to protect forms, accounts and other website functionality against automated abuse, spam and malicious activity.

These services may process technical information relating to your device, browser and interaction with the website for security purposes.

12. Newsletter and Marketing Communications

Where you subscribe to our newsletter or otherwise agree to receive marketing communications, we may use your contact details to send information about our services, financial insights, business updates and other relevant content.

You may unsubscribe at any time by using the unsubscribe option provided in the communication or by contacting us at info@langnerandco.com .

We will process electronic marketing communications in accordance with applicable data protection and direct marketing requirements, including UK GDPR and PECR where applicable.

13. Client Portal and Restricted Areas

Where we provide clients with access to a client portal, online account or other restricted area, we may process account details, authentication information and information uploaded or exchanged through that service.

Information within a client portal will be processed for the purposes of providing, administering and securing our professional services.

14. Sharing Personal Information

We do not sell personal information.

We may share personal information where reasonably necessary with:

Cloud accounting and financial software providers.
IT, hosting, website and cybersecurity providers.
Email and communication service providers.
Analytics and technology providers, subject to applicable consent requirements.
Professional advisers such as lawyers, accountants or consultants.
Government, tax, regulatory or law-enforcement authorities where legally required.
Other third parties where disclosure is necessary to provide an agreed service or fulfil a legal obligation.

Where service providers process information on our behalf, we take reasonable steps to ensure that appropriate contractual and data protection safeguards are in place.

15. International Data Transfers

Some of the systems and service providers we use may process or store information outside the country in which you are located, including outside the United Kingdom or European Economic Area.

Where personal information is transferred internationally, we seek to ensure that appropriate safeguards are used where required by applicable data protection law. These may include adequacy regulations or decisions, approved contractual clauses or other recognised transfer mechanisms.

16. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting, regulatory and professional obligations.

As a general policy, records relating to clients and professional engagements may be retained for up to 6 years after the end of the engagement, unless a longer or shorter period is required or justified by applicable law, regulation or the nature of the record.

Contact-form information retained within WordPress is normally deleted after 60 days, unless it is required for an ongoing enquiry, client relationship or another legitimate purpose.

Marketing information is generally retained until you withdraw consent, unsubscribe or we determine that it is no longer appropriate to retain it.

17. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, alteration, disclosure or destruction.

Access to personal information is limited to persons and service providers who reasonably require access for legitimate business or professional purposes.

No internet-based system can be guaranteed to be completely secure, and therefore we cannot guarantee absolute security of information transmitted electronically.

18. Your Data Protection Rights

Depending on the law applicable to you and the circumstances of the processing, you may have rights including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information in certain circumstances.
Request restriction of processing.
Object to certain types of processing.
Request transfer of information in a portable format where applicable.
Withdraw consent where processing is based on consent.
Raise a complaint with an appropriate data protection supervisory authority.

These rights are not absolute and may be subject to legal exceptions, including circumstances where we are required to retain information or where processing is necessary to establish, exercise or defend legal claims.

19. Exercising Your Rights

If you wish to exercise a data protection right or have a question about how we process personal information, please contact:

Email: info@langnerandco.com
Telephone: +44 7731 734838

We may need to request sufficient information to verify your identity before responding to certain data protection requests.

20. Third-Party Websites

Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy information provided by the relevant third party before submitting personal information to them.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The latest version will be published on this page and the "Last updated" date above will be amended where appropriate.

22. Contact Us

Questions about this Privacy Policy or the way Langner & Co. handles personal information may be sent to:

Langner Europa Ltd. trading as Langner & Co.
ul. Pszczyńska 1
40-479 Katowice
Poland

UK business address:
63 Poland Street
London
W1F 8QD
United Kingdom

Email: info@langnerandco.com
Telephone: +44 7731 734838